Service disruptions: Difference between revisions

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Created page with " = PHP Issues – Impact on TSG managed services = '''Last updated:''' 21 October 2026 15:15<br> '''Status:''' Investigation ongoing == Overview == We are currently dealing with PHP-related issues that may affect several websites and applications managed by the TSG. As a result, several services are expected to become temporarily unavailable until the issues have been investigated and resolved. The list below is preliminary and will be updated as more information bec..."
 
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= PHP Issues – Impact on TSG managed services =
= PHP Issues – Impact on TSG managed services =


'''Last updated:''' 21 October 2026 15:15<br>
'''Last updated:''' 21 October 2026 18:40<br>
'''Status:''' Investigation ongoing
'''Status:''' Resolved – All services operational


== Overview ==
== Overview ==


We are currently dealing with PHP-related issues that may affect several websites and applications managed by the TSG.
On 21 October 2026, PHP-related security issues were identified that potentially affected several websites and applications managed by the TSG.


As a result, several services are expected to become temporarily unavailable until the issues have been investigated and resolved.
Initially, temporary service interruptions were anticipated while investigating the impact and implementing the necessary security updates.
The list below is preliminary and will be updated as more information becomes available.
 
However, the required PHP updates became available and were successfully installed on the affected systems. As a result, no downtime was necessary, and all services remained operational throughout the remediation process.
 
'''The issue has been resolved, and no further action is currently required.'''


== Affected Services ==
== Affected Services ==


The following services have been identified as potentially affected:
The following services were identified as potentially affected and have since been updated:


{| class="wikitable sortable"
{| class="wikitable sortable"
! Service
! Service
! Description
! Description
! Expected impact
! Current status
! Remarks
! Remarks
|-
|-
| LimeSurvey
| LimeSurvey
| Online survey platform
| Online survey platform
| Service unavailable
| Updated – Operational
| PHP-based application
| PHP updated successfully
|-
|-
| [https://www.socsci.ru.nl www.socsci.ru.nl]
| [https://www.socsci.ru.nl www.socsci.ru.nl]
| Faculty web server
| Faculty web server
| Website unavailable
| Updated – Operational
| Hosts additional websites with PHP
| Hosts additional PHP-based websites
|-
|-
| [https://tijdcapsule.ru.nl tijdcapsule.ru.nl]
| [https://tijdcapsule.ru.nl tijdcapsule.ru.nl]
| WordPress website
| WordPress website
| Website unavailable
| Updated – Operational
| WordPress / PHP
| WordPress / PHP
|-
|-
| [https://www.dcc.ru.nl www.dcc.ru.nl]
| [https://www.dcc.ru.nl www.dcc.ru.nl]
| Babybrain website
| Babybrain website
| Website unavailable
| Updated – Operational
| Hosted on www.socsci.ru.nl
| Hosted on www.socsci.ru.nl
|-
|-
| [https://languageininteraction.nl languageininteraction.nl]
| [https://languageininteraction.nl languageininteraction.nl]
| WordPress website
| WordPress website
| Website unavailable
| Updated – Operational
| WordPress / PHP
| WordPress / PHP
|-
| Additional services
| To be determined
| Under investigation
| Pending scan results
|}
|}


== Current Status and Next Steps ==
== Resolution ==
 
The following actions were completed:


# '''Identification:''' We are identifying which services are impacted.
# '''Identification:''' TSG-managed systems were checked for potentially affected PHP installations.
# '''Impact assessment:''' Identify dependencies and determine which services require downtime.
# '''Impact assessment:''' The impact on hosted websites and applications was assessed.
# '''Remediation:''' Resolve the PHP-related issues on affected systems when patches come available.
# '''Remediation:''' Available PHP security updates were installed on the affected systems.
# '''Recovery:''' Verify functionality and restore affected services.
# '''Verification:''' The affected services were checked following the updates.
# '''Documentation:''' We will update this page as additional services or information become available.
# '''Continuity:''' All services are available again, some might suffered some minimal downtime.


== Updates ==
== Updates ==


=== 21 October 2026 ===
=== 21 October 2026 ===
* Initial list of potentially affected services created.
* '''15:15''' – Initial investigation started. Several TSG-managed services were identified as potentially affected.
* Full impact and expected recovery times are not yet known.
* PHP security updates became available and were applied to the affected systems.
* All affected services were successfully updated.
* Minimal service interruptions were necessary.
* '''17:41''' – Incident resolved. All services operational.


----
----


''This page will be updated as the investigation progresses.''
''This incident will be marked as resolved for now.''

Latest revision as of 16:37, 21 October 2026

PHP Issues – Impact on TSG managed services

Last updated: 21 October 2026 18:40
Status: Resolved – All services operational

Overview

On 21 October 2026, PHP-related security issues were identified that potentially affected several websites and applications managed by the TSG.

Initially, temporary service interruptions were anticipated while investigating the impact and implementing the necessary security updates.

However, the required PHP updates became available and were successfully installed on the affected systems. As a result, no downtime was necessary, and all services remained operational throughout the remediation process.

The issue has been resolved, and no further action is currently required.

Affected Services

The following services were identified as potentially affected and have since been updated:

Service Description Current status Remarks
LimeSurvey Online survey platform Updated – Operational PHP updated successfully
www.socsci.ru.nl Faculty web server Updated – Operational Hosts additional PHP-based websites
tijdcapsule.ru.nl WordPress website Updated – Operational WordPress / PHP
www.dcc.ru.nl Babybrain website Updated – Operational Hosted on www.socsci.ru.nl
languageininteraction.nl WordPress website Updated – Operational WordPress / PHP

Resolution

The following actions were completed:

  1. Identification: TSG-managed systems were checked for potentially affected PHP installations.
  2. Impact assessment: The impact on hosted websites and applications was assessed.
  3. Remediation: Available PHP security updates were installed on the affected systems.
  4. Verification: The affected services were checked following the updates.
  5. Continuity: All services are available again, some might suffered some minimal downtime.

Updates

21 October 2026

  • 15:15 – Initial investigation started. Several TSG-managed services were identified as potentially affected.
  • PHP security updates became available and were applied to the affected systems.
  • All affected services were successfully updated.
  • Minimal service interruptions were necessary.
  • 17:41 – Incident resolved. All services operational.

This incident will be marked as resolved for now.

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