ButtonBox/Microsoft Windows driver issue: Difference between revisions

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== Buttonbox driver issue ==
Future Technology Devices International Ltd. (ftdi) is currently convincing people not to use their software for hardware produced by other companies in a rather aggressive way. As a result you may see the text NON GENUINE DEVICE FOUND! or part of it when connecting to our buttonbox from Windows 7 or later. The issue does not occur on operating systems that do their own driver management (Linux, OSX, iOS, Android). If you see this warning, please follow these instructions.
Future Technology Devices International Ltd. (ftdi) is currently convincing people not to use their software for hardware produced by other companies in a rather aggressive way. As a result you may see the text NON GENUINE DEVICE FOUND! or part of it when connecting to our buttonbox from Windows 7 or later. The issue does not occur on operating systems that do their own driver management (Linux, OSX, iOS, Android). If you see this warning, please follow these instructions.


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Click the Windows start button, Computer, System Properties, Device Manager. Unfold Universal Serial Bus controllers. You now see the screen below.
Click the Windows start button, Computer, System Properties, Device Manager. Unfold Universal Serial Bus controllers. You now see the screen below.
[[File:Ftdiwar0.png]]
[[File:Ftdiwar0.png]]


Right-click USB Serial Converter and choose Update Driver Software...
Right-click USB Serial Converter and choose Update Driver Software...
[[File:Ftdiwar1.png]]
[[File:Ftdiwar1.png]]


Choose Browse my computer for driver software.
Choose Browse my computer for driver software.
[[File:Ftdiwar2.png]]
[[File:Ftdiwar2.png]]


Choose Let me pick...
Choose Let me pick...
[[File:Ftdiwar3.png]]
[[File:Ftdiwar3.png]]
Choose Have disk en select the file ftdibus.inf from the previously unzipped file. Click OK, next
Choose Have disk en select the file ftdibus.inf from the previously unzipped file. Click OK, next